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How do I link my bank account

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Written by Zach Kurtz

Agentiq uses Plaid to securely link your bank account for deposits, investments, and withdrawals.


What is Plaid?

Plaid is a secure financial technology service used by major companies including:

  • American Express

  • Venmo (PayPal)

  • Fannie Mae

  • Acorns

  • And many more

Security: Plaid uses bank-level encryption. Agentiq never sees your bank login credentials.


Linking Your Bank Account

Step 1: Navigate to Settings

  • Go to Account → Payments & Payouts

Step 2: Add Bank Account

  • Click “Add Bank Account” or “Update”

Step 3: Connect via Plaid

  • Search for your bank

  • Log in securely through Plaid’s interface

  • Select the account you want to link

Step 4: Confirmation

  • Your bank account is now linked

  • You can use it for deposits, investments, and withdrawals


Multiple Bank Accounts

Can I link multiple bank accounts?

Yes! You can link multiple accounts if needed.

Managing Linked Accounts:

  • View all linked accounts in Account → Payments & Payouts

  • Set a default account for transactions

  • Remove accounts you no longer use


Removing a Bank Account

  1. Go to Account → Payments & Payouts

  2. Select the account you want to remove

  3. Click “Remove” and confirm

Note: You must have at least one linked account to make investments or receive withdrawals.


Troubleshooting

Having trouble connecting your bank?

Try these solutions:

  • Ensure you’re using correct login credentials

  • Check if your bank requires additional verification

  • Try a different browser or clear your cache

  • Some smaller banks may not be supported by Plaid

Alternative: If Plaid doesn’t support your bank, contact support for manual linking options.


Security

  • Your credentials are never shared with Agentiq

  • Plaid connects directly with your bank

  • Bank-level encryption protects all data

  • You control fund transfers — we never move money without your authorization


Questions?

Contact our support team at [email protected]

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